How to Look After your Packaged Pumpstation Frequently Asked Questions

If a pumpstation serves your property, the likelihood is that the property is not connected directly to the mains sewer system

Sewage pumpstations are designed to handle foul water, sewage, natural human waste and biodegradable products. Other household waste and non-biodegradable products should never be disposed of through the drainage system.

Disposal of non bio-degradable products will affect the reliability of all pumpstations, causing pump to block and storage chambers, pumping stations to become congested with non-pumpable waste.

Bear in mind too that it isn't only the toilet that is connected to your pumpstation; anything that goes down the sink, bath etc. also ends up there.

  • Cleaning Rags
  • Cloths
  • Syringes; Hypodermic Needles
  • Medicines; Medical Equipment. Take unused medicines to a pharmacist for safe disposal.
  • Fat, Oil; Grease. These products tend to cool down, separate from water and coagulate within the pumpstations chamber. (FOG’s) encase the pump and floats, causing blockages and failure of pumps.
  • Nappies, Sanitary Towels, Incontinence Materials Soft Toys, Tennis Balls etc. It may seem a bit obvious to say this, but it is amazing what gets flushed down the loo from time to time. Causing blockages of the drains and pumpstations
  • Even so-called disposable nappies and sanitary towelsoften do not degrade fully and can lead to malfunction, so it is best to dispose of them by other means. Fabric cleansing wipes; nappy liners can block pipework or your pumpingstation. They should not be flushed into the drainage system.   


Pumpstations over time accumulate settled solids. It is good practice to check and if necessary empty/desludge you pumpstation at the same time as any wechanical or electrical servicing is carried out.

It is vital to your pumping stations ongoing operation and should be carried out regularly. Mechanical and electrical servicing, particularly, must be performed by properly trained personnel suitably qualified and experienced in this type of work. 

Regular servicing of pumpstations and pumping equipment will provide the extend life expectancy of your pumping station, hydraulically efficiency and will reducing ruining costs, reduce the number of unnecessary call outs, for further information contact us on 020 8991 6650 ask for service department.

Residential Customers



Local Authority




New Building Developments

Industrial Estates

Call Our Sales Team Now: 020 8991 6650